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To clear the browser cache and history, follow the instructions below according to the type of Internet browsing software and computer.

Netscape 4.x for Windows and Macintosh

  • From the Edit menu, select Preferences...
  • In the Category area, double click Advanced.
  • Click Cache.
  • Click the Clear Memory Cache button, and choose OK when prompted.
  • Click the Clear Disk Cache button, and choose OK when prompted.
  • In the Category area, click Navigator.
  • Click the Clear History button, and choose OK when prompted.
  • Click the OK button at the bottom of the Preferences box.
  • Close and restart your browser.

Netscape 6.x for Windows and Macintosh

  • From the Edit menu, select Preferences...
  • In the Category area, double click Advanced.
  • Click Cache.
  • Click the Clear Memory Cache button.
  • Click the Clear Disk Cache button.
  • In the Category area, click Navigator.
  • Click the Clear History button.
  • Click the OK button at the bottom of the Preferences box.
  • Close and restart your browser.

Netscape 7.x for Windows and Macintosh

  • From the Edit menu, select Preferences...
  • In the Category area, double click Advanced.
  • Click Cache.
  • Click the Clear Cache button.
  • In the Category area, double click Navigator.
  • Click the Clear History button.
  • Click the OK button at the bottom of the Preferences box.
  • Close and restart your browser.

Internet Explorer 4.x, 5.x, or 6.x for Windows

  • From the Tools menu - if using IE 5.x or 6.x - or from the View menu - if using IE 4.x, select Internet Options...
  • The Internet Options... box appears with the General tab displayed.
  • Click the Delete Files... button that appears within the Temporary Internet files section.
  • Select the Delete All Offline Content checkbox, and then click the OK button.
  • Click the Clear History button within the History section, and choose Yes when prompted.
  • Click the OK button at the bottom of the Internet Options box.
  • Close and restart your browser.

Internet Explorer 4.x for Macintosh

  • From the Edit menu, select Preferences.
  • In the left hand column, click Advanced under the Web Browser heading.
  • Click the Empty Now button within the Cache section.
  • Click the OK button at the bottom of the Preferences box.
  • From the Go menu, select Open History.
  • Holding down the Shift key, select the pages that you want to delete from the History list.
  • Release the Shift key and drag the selected items to the Trash icon.
  • Close the History window and empty the Trash.
  • Close and restart your browser.

Internet Explorer 5.x for Macintosh

  • From the Edit menu, select Preferences.
  • In the left hand column, click Advanced under the Web Browser heading.
  • Click the Clear History button within the History section, and choose OK when prompted.
  • Click the Empty Now button within the Cache section.
  • Click the OK button at the bottom of the Preferences box.
  • Close and restart your browser.


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